Subject: I want a refund!
Attention: Customer Service
I ordered three signs from you, and I am very unhappy with your product. The signs say, “Notice: Gun Free Zone.” They are aluminum, size 10 x 14 inches.
I put one on my front lawn, one in my bedroom window, and another on the back door of my house. These signs did not work like your website said they would!
The first week I had no problems. But on Friday night, I woke up at midnight and could hear breaking glass! I went downstairs and two masked men with guns were in my living room.
I was so scared I literally crapped my pants. I couldn’t call 911 because my cell phone was in the living room, so I went back upstairs and cleaned myself in the bathroom.
When the two masked men left, my computer, cell phone, television, and VHS player were gone, and my kitchen window was smashed!
Your website totally deceived me. Your homepage says, “Door signs give instructions, tell you what to expect next, keep untrained people out.”
I thought that your signs would keep burglars out of my house. Well, either the burglars can’t read, or they read them and disobeyed the instructions. And now I have to pay a $1,000 deductible on my insurance claim!
I want a 100% refund. I paid $17.99 per sign, and I want you to pay the cost of shipping them back.
If you don’t give me a full refund, I will be taking the following actions:
- I will tell my friends to never buy a “gun free zone” from you.
- I will post a negative customer review, which will include a detailed account of what happened to me.
- I will go to my local newspaper and ask them to write a story.
I look forward to hearing from you as soon as possible.